Your privacy is our top priority at ludo bd. This page explains in detail what information we collect, why we collect it, how it is stored, and what rights you have. Reading through it before using the platform will answer many of your questions.
Ludo bd uses advanced technology and strict policies to protect your personal information.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. Bank-grade security is maintained throughout every session.
Ludo bd never sells your personal data to third parties. Your name, phone number, and transaction history remain completely confidential.
You can view, correct, or request deletion of your data at any time. Your data belongs to you.
All data is stored in secure, protected data centers. Regular security audits and backups ensure your information remains safe at all times.
Ludo bd uses only essential cookies. You are clearly informed about what each cookie does, and you have full control over them.
Your email or phone number is never used for irrelevant advertising. You can opt out of marketing communications at any time.
One of the most important aspects of ludo bd's Privacy Policy is exactly what data we collect. We only gather information that is strictly necessary to operate the platform, maintain security, and provide you with the best possible service.
We never store your password in plain text. All passwords are hashed and encrypted, and no member of our staff can view them.
Ludo bd collects information through various methods. You are clearly informed about each one.
| How We Collect Information | Example | Purpose |
|---|---|---|
| Registration Form | Name, Phone, Email | Create Account |
| KYC Verification | NID, Passport Scan | Identity Verification |
| Automatic Logging | IP, device, browser | Security & Fraud Prevention |
| Cookies & Tracking | Session cookies, preference storage | Improving User Experience |
| Payment Gateway | Transaction Reference | Financial Record Keeping |
We never collect your information without your consent. By agreeing to this Privacy Policy at registration, you authorize us to collect and use your data.
Ludo bd uses the information it collects solely for specific and legitimate purposes. Under our privacy policy, we use your data for the following:
We never use your data for profiling or unauthorized targeted advertising. Your activity outside of ludo bd is not tracked.
Ludo bd does not share your personal information with third parties — that is our core commitment. However, there are a few limited and specific circumstances where sharing may occur:
Ludo bd never sells or rents your information to marketing or advertising companies. If any third party claims access to your data, notify our support team immediately.
Ludo bd works exclusively with Bangladesh Bank-approved mobile financial service providers. These partners have their own privacy policies applicable to their platforms.
Ludo bd does not retain your data longer than necessary. Different types of data have separate retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the Duration of Active Account | Service Delivery |
| Transaction Records | 5 Years | Legal & Audit Obligations |
| KYC Documents | 3 years after account closure | Regulatory Requirements |
| Log & Session Data | 90 Days | Security Review |
| Marketing Preferences | Until Opt-Out | Communication Management |
Once the specified retention period expires, your data is securely deleted or permanently anonymized so that it can no longer be used to identify you.
Ludo bd uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.
Ludo bd does not use any third-party tracking cookies that monitor your activity across other online platforms.
Under ludo bd's Privacy Policy, you have a number of important rights. We are committed to upholding each of them.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request that your data be deleted in certain circumstances.
You may request that the processing of your data be restricted in certain circumstances.
You have the right to receive a copy of your data and transfer it elsewhere.
You can opt out of marketing communications at any time.
To exercise any of these rights, email our support team directly: privacy@ludobd.net. We aim to respond within 30 business days.
Ludo bd strictly prohibits anyone under the age of 18 from accessing the platform. We do not knowingly collect or store any personal information from minors.
If a parent or guardian believes their child has accidentally created an account, please contact us immediately. We will promptly delete that account along with all associated data.
By registering with ludo bd, you confirm that you are at least 18 years of age. Registering with false information violates our Terms and Conditions and may result in account termination.
Ludo bd employs a multi-layered security system to protect your data, with the highest level of care taken on both the technical and organizational fronts.
In the event of a data breach, we will notify affected users as quickly as possible and take all necessary steps to address it.
Ludo bd may update this Privacy Policy when necessary. If significant changes are made, we will notify you through the following methods:
Continuing to use the platform after any changes indicates your acceptance of the updated policy. We recommend reviewing this page regularly to stay informed.
For any questions, concerns, or complaints regarding this Privacy Policy, contact our dedicated privacy team directly. We take every matter seriously.
We typically respond within 3–5 business days. For urgent matters, reaching out via Live Chat will get you a faster resolution.
This Privacy Policy was last updated in January 2026. Previous versions are no longer in effect.
Your privacy is fully protected at ludo bd. Register now and start enjoying a safe gaming experience.